0332-MUXLIFE (6895433)
support@mux.life

Warranty

Mux offers an year long replacement warranty to their valuable clients. The warranty time starts from the time of purchase.

The following cases will lead to lose right to claim warranty:

  1. Any product failure or damage caused by installation, usage maintenance and storage that are not in accordance with user manual or Mux instructions
  2. Alter or tear up barcode on products or warranty card without authorization
  3. If product purchasing time has passed the warranty claiming duration
  4. Product serial number or type on warranty card does not match the product itself
  5. If any change is made in structure circuit privately, or dismantling or modifying without authorization
  6. Product damage caused by accident, human abuse/misuse, such as output short circuit, high-voltage input, overload work, high temperature, water inflow, mechanical damage, broken serious oxidation or rusty and etc
  7. Damage caused by transportation loading and un-loading on the way of return for repair
  8. Product failure or damages caused by calamity like earthquake, fire, flood lightning and so on
  9. Product failure or damaged caused by any problem other than product design, technology, quality, manufacturing and others

For any query, feel free to contact Mux Helpline: +92 332 6895433